Otto Merida Desert Villas: Otto Merida Desert Villas is one of our Rental Assistance Demonstration Housing
Properties.
Residents > Resident Resources > Maintenance
Maintenance Work Order:
If you have a problem in your housing unit, Submit your request for a Work Order by calling the following:
For Public Housing call: (702) 477-3100.
For Affordable Housing call: (702) 477-3100.
For RAD Housing call: The office staff directly at the property. See Property Listings.
Please provide your unit/account number, along with a detailed description of the problem and the location of
the problem.
If you are an SNRHA Public Housing or Affordable Housing Resident, maintenance work is completed by SNRHA
Maintenance Staff. Upon calling in a repair request, you are granting permission for an SNRHA Maintenance
Worker to enter your unit if you are not home. Please see Chapter 9 (Leasing) of the Admissions and Continued
Occupancy Plan (ACOP) for more about
Maintenance and Family Requested Repairs.
After Business Hours:
If you are an SNRHA Public Housing or Affordable Housing Resident and you need emergency repairs after
business hours, again call the (702) 477-3100 for the after-hours answering service which
will take your information and determine if your situation is considered an emergency. Emergencies are
dispatched to the SNRHA maintenance worker on call who will either repair or abate the emergency.
For After-Hours emergencies at Biegger Estates and Landsman Gardens, please call the after
hours service for Cornerstone at (702) 204-4589.
For After-Hours emergencies at Vera Johnson B and Rose Gardens, please call the after hours
service for Nevada Hand at (702) 387-7111.
